Course Lab
Interview with Susan Schramm
Founder, Go To Market Impact
Interview Summary
Susan Schramm spent decades launching products and strategies at Fortune 500 tech companies, startups, and nonprofits before building Go To Market Impact, a consulting firm that uses a hybrid online-plus-live workshop model to align executive teams on high-stakes strategies. Her signature approach compresses what typically takes a year of executive alignment into three to four weeks, using asynchronous collaboration on an online platform followed by focused live workshops. She charges $15,000 to $25,000 per engagement for teams of 8 to 30 people.
Asynchronous Collaboration as a Feature, Not a Compromise
Susan does not call her platform a "course" -- she calls it an "online collaboration platform." Her model alternates between asynchronous online modules and live workshops. In the online phase, team members work through modules that pose go-to-market concepts and ask them to apply each one to their own initiative. Discussion threads let them debate and build on each other's thinking. The key insight: because participants have to write their thoughts rather than just speak in a meeting, "they think through it a little better, they frame their wording more clearly. So it actually creates an even tighter collaboration." Abe highlighted in the debrief that this asynchronous-first model is not the "poor man's version" of in-person learning -- it encourages "a more deliberate and thoughtful style of work that also allows people even more space to focus."
"When you're in the room together, you talk and just throw out ideas. In the platform, they have to actually write something. And what happens is they think through it a little better, they frame their wording more clearly."
Speed as the Value Proposition
Susan's most powerful selling point is compression. One CEO had been trying to align his board and leadership team on a new strategy for a year. Susan proposed doing it in four weeks. "He's like, what?" she recalls. "And I said, yep, we're gonna do this in four weeks." He later said she took them "from zero to 60 in weeks" when it had taken him a year on his own. The cadence works because each cycle builds on the previous one: asynchronous thinking and research, then a focused live workshop that builds on the work already done online. Between sessions, team members can go gather new inputs -- customer interviews, market research -- that make them "more informed and calmer sometimes about something." The compressed timeline also creates natural accountability: "The value proposition to the senior leaders is let's not drag this out."
"I had one CEO who had been working to align his board and leadership team on a new strategy for a year. I said, what if we did it in four weeks? He said, you took us from zero to 60 in weeks."
B2B Consulting Economics: High-Ticket Team Engagements
Susan's business model is fundamentally different from most course creators: her customer is the company, not the individual. A typical engagement serves 8 to 10 people on a leadership team, though she has run workshops for 30 people across three continents. She charges $15,000 to $25,000 for a Strategy Jumpstart Workshop and always requests a "program partner" inside the company to handle internal logistics and systems. The platform is reusable but customized with the client's logo and content. For consultants looking to augment their practice with course components, the model offers a compelling template: use online learning to do the prep work that would otherwise consume expensive face-to-face time, then focus live sessions on alignment, gap analysis, and building consensus.
"This model gives more voices to individuals who might not be visible. And that, from a consulting point of view, is one of your value propositions -- effectively and efficiently calling out those different voices that sometimes can make or break whether a strategy can be executed."
Susan's Action Steps
Susan recommends these 3 steps to improve your course planning:
Flip your live sessions by doing concept work asynchronously first
Instead of introducing concepts in live sessions, have participants engage with them asynchronously through written discussion. Use live time for alignment, debate, and building on the thinking participants have already done. The written format creates tighter collaboration than real-time brainstorming.
Use accountability through visibility
Susan creates accountability by reviewing what participants wrote online and opening each live session by going around the room for key takeaways. When people know their contributions will be referenced, they engage more seriously with the asynchronous work.
Frame speed as a selling point for team programs
If you work with teams or organizations, emphasize how your program compresses a process that normally takes months into weeks. Senior leaders are far more willing to invest when the timeline is short and the value is immediate.
About Susan Schramm
Founder, Go To Market Impact
Susan Schramm is the founder of Go To Market Impact, where she helps visionary CEOs, boards, and leadership teams get results faster when launching high-stakes strategies. Her career spans Fortune 500 tech companies, startups, nonprofits, and faith-based organizations, with roles in sales, marketing, strategy, and finance. She developed a unique hybrid consulting model that combines asynchronous online collaboration with live workshops to compress what typically takes a year of executive alignment into weeks.
Listen to the full episode
From Course Lab with Abe Crystal & Ari Iny on Mirasee FM